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Notifications and emails you'll receive

Which updates appear on your dashboard and by email, and which language emails use.

Updated

My NYIOOC keeps you informed on your dashboard, in Notifications and by email.

What you're notified about

Event

Dashboard notification

Email

Your samples are received

Yes

Yes

There's a problem with your samples

Yes

Yes

Your result is released

Yes

Yes

An order is still unpaid after 72 hours

No

One reminder

The competition team replies to your support request

Shown in Support

Yes

Emails go to the email address you sign in with.

Email language

Emails are sent in the language you last used on My NYIOOC. If Emails language is available in User settings, you can choose a language there. Messages that the competition team writes personally may be in English.

Not receiving emails?

  1. Check your spam or junk folder.

  2. Add the NYIOOC sending address to your contacts.

  3. Check the email address in User settings.

Still need help?

Our team can answer questions about your account, entries, shipments and results.

Contact support